efunds & Returns Policy for Food-Shaped Soap

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange.

To be eligible for a return, your Food-Shaped Soap must be unused, in the same condition as when you received it, and in its original packaging.

Non-returnable Item

  • Custom-made or personalized Food-Shaped Soap is not eligible for return.

To Complete Your Return

Please ensure you have a receipt or proof of purchase. Do not send the item back to the manufacturer.

Partial Refunds

In certain cases, partial refunds may be issued:

  • Food-Shaped Soap with clear signs of use
  • Items not in their original condition, damaged, or with missing parts not due to our error
  • Items returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within a set number of days.

Late or Missing Refunds

If you haven’t received your refund, please:

  1. Recheck your bank account.
  2. Contact your credit card company; it may take some time for the refund to officially post.
  3. Contact your bank, as there may be additional processing time.

If you’ve completed these steps and still haven’t received your refund, please contact us at .

Sale Items

Only regular-priced items are eligible for refunds; sale items cannot be refunded.

Exchanges

We only replace Food-Shaped Soap if it is defective or damaged. To exchange an item for the same product, please email us at and mail your item to: .

Gifts

If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you.

If the item was not marked as a gift or was shipped to the gift giver, we will send the refund to the gift giver, who will be notified of the return.

Shipping Returns

To return your Food-Shaped Soap, please mail it to: .

Please note:

  • You are responsible for covering the shipping costs for the return. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted.

Depending on your location, the time it may take for an exchanged product to reach you may vary. For returning higher-value items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Need Help?

For any questions regarding refunds and returns, please contact us at .